Terms of Sale

Last updated 10 November 2026

These terms apply when you buy something from SCORO TECH LLC (“Telltale”, “we”, “us”). They add to our Terms of Service.

1. What we sell

  • A book you write in Telltale, such as a Life Story or a First Year journal, with a printed copy included.
  • Printed copies of a book you’ve written in Telltale, with any extras you choose.
  • Gifts: a code someone else redeems to write their own book in Telltale.

2. Prices and paying

  • Prices are in US dollars. You’ll see the price, and any sales tax, before you pay.
  • A printed copy’s price is held until the date shown with it.
  • If we make an obvious mistake in a price, we may cancel the order and refund you in full.
  • You pay by card through our payment processor, or with a gift or discount code.

3. Printing and delivery

Each copy is printed to order and shipped to the address you give us. We ship only to addresses in the United States. Delivery dates are estimates.

4. Cancelling, refunds and reprints

Our Refunds and Reprints policy is part of these terms. In short:

  • you can cancel a printed copy for a full refund for 24 hours after you order;
  • after that it goes to print, and there’s no refund for a change of mind;
  • if it arrives damaged, has a printing fault, or never arrives, tell us within 30 days and we’ll reprint it free or refund you in full, whichever you prefer;
  • buying a Life Story or First Year journal in Telltale, and gifts, can’t be refunded.

5. Gifts

A gift code never expires and can’t be refunded or exchanged for cash. Whoever has it can use it. The gift keeps the buyer’s name and message, even if the buyer later deletes their account.

6. Problems

If something’s wrong, use “Something wrong with your copy?” on the order, or email help@telltalestories.com.

Terms of Sale · Telltale