Privacy Policy

Last updated 10 November 2026

Telltale helps you write the story of a life and turn it into a printed book. This policy explains what information we collect, how we use and share it, and the choices you have. Telltale is run by SCORO TECH LLC (“we”, “us”) and is meant for people in the United States.

What we collect

What you give us: your account details; what you write, record or upload, including what you share about other people in your stories; your order and delivery details; and anything you send us.
What we collect automatically: how you use Telltale and the device and connection you use it from. We and our partners use cookies and similar tools to keep you signed in, remember your choices and, where we use them, for advertising.

Your card details go to our payment processor. We don’t see or keep your full card number.

How we use it

to run Telltale and its features, including its AI writing and voice features;
to print and deliver your books and take payment;
to contact you about your account and orders, and to send you news and offers, which you can unsubscribe from;
to improve Telltale and develop new products, including training AI models;
to suggest books, features and offers, and for advertising, including using interests drawn from what you write;
to create de-identified and combined information, including profiles that don’t identify you, and use, share or sell it for any purpose;
to keep Telltale safe and meet our legal obligations.

We’ll ask you first before we use your stories, photos or name in our marketing, and before we use details about your health, religion or children for advertising.

Who we share it with

Companies that help us run Telltale: hosting and storage, payments, printing and shipping, email, and AI providers that power our writing and voice features.
Advertising and business partners, as described below.
Others when the law requires it, to protect someone’s safety or our rights, or if Telltale is sold or merges.

Some pages use Google reCAPTCHA to protect Telltale from spam and abuse.

Sharing for advertising

We may share information with advertising and business partners to show and measure advertising. Under some state laws this counts as “selling” or “sharing” personal information.

You can opt out at any time by emailing privacy@telltalestories.com with the subject “Do not sell or share my personal information”. We also honour browser opt-out signals such as Global Privacy Control where the law requires it. We don’t respond to “Do Not Track” signals.

Publishing

If we ever offer to help publish your story, that will come with its own agreement, which you can choose to sign.

How long we keep it

We keep information as long as we need it to run Telltale and meet our legal obligations. De-identified and combined information may be kept after you delete your account.

Your choices

See, download or correct your writing in your account, or ask us for a copy of the information we hold about you.
Delete your account in Settings.
Opt out of selling or sharing, as described above.
Unsubscribe from marketing emails using the link in any of them.

If your state gives you other privacy rights, you can use them by emailing privacy@telltalestories.com. We won’t treat you differently for doing so.

Children

You must be 18 or older to use Telltale. We don’t knowingly collect personal information from children. What a parent writes about their child in their own First Year journal is the parent’s, and is handled like the rest of their writing.

Keeping it safe

We take reasonable steps to protect your information, but no system is perfectly safe. If a breach affects you, we’ll tell you as the law requires.

Changes to this policy

We’ll post any change here with its date, and tell you before a change that matters applies.

Contact us

SCORO TECH LLC
privacy@telltalestories.com